Consultation Contract & Rate Information
Standard Hourly Rates & Fees - Pay As You Go
For home and small business users who only require occasional support, a pay-as-you-go method may be the best solution to meet your needs and budget.
We also offer service contracts which carry 12-month minimum term commitments but can substantially reduce hourly rates and destination charges.
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We also offer service contracts which carry 12-month minimum term commitments but can substantially reduce hourly rates and destination charges.
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Service Type
Home User PC technical services Standard Technical Support PC and simple network technical services Advanced Technical Support Complex network and server technical services Destination Charge On-site technical service driving fee |
Rate
$50.00-100.00/hr $150.00/hr $225.00/hr $50.00 |
Technical Support Contracts
If your organization requires on-site visitation frequently or at scheduled intervals, this is the solution for you. We offer several different plans to fit your needs and budget.
Clients under technical support contracts automatically receive priority trouble ticket resolution - especially useful at critical times when major software flaws, vulnerabilities, and virus attacks threaten many of our clients' systems simultaneously and our on-site technicians are booked for extended periods of time. If none of these options are agreeable to you, you may contact us to work out a customized package for your business needs.
Service contracts, which carry 12-month minimum term commitment, can substantially reduce hourly rates and destination charges.
Clients under technical support contracts automatically receive priority trouble ticket resolution - especially useful at critical times when major software flaws, vulnerabilities, and virus attacks threaten many of our clients' systems simultaneously and our on-site technicians are booked for extended periods of time. If none of these options are agreeable to you, you may contact us to work out a customized package for your business needs.
Service contracts, which carry 12-month minimum term commitment, can substantially reduce hourly rates and destination charges.
*Contract hours can be used as on-site or off-site time.
*Only on-site support incurs destination fee. *10% discount applied to pre-payment in full of any term-contract. |
- On-site services carry a 1-hour minimum charge billed in ½-hour increments.
- Off-site services carry a ½-hour minimum charge billed in ¼-hour increments.
- We do not bill for simple questions having one-minute answers.
